QuickBooks Payroll Update Error (PS032, PS077)

QuickBooks Payroll Update Error (PS032, PS077) occurs while downloading payroll updates in QuickBooks along with this message:

‘QuickBooks is facing trouble in installing payroll tax table update.’

What does the QuickBooks error code PS032 or PS077 indicate?

This indicates one of the following:

  • There’s a damaged/invalid tax table file in the Components/Payroll folder.
  • The QuickBooks software hasn’t been registered.
  • The billing information is outdated/false.
  • The company file has been damaged.
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Solutions of QuickBooks Payroll Update Error (PS032, PS077)

The following steps should be completed to fix the error.

The solution, however, might be arrived at with just a few of these steps.

  • QuickBooks Desktop must be registered first, and it should also be updated to the latest release. Then, users must the QuickBooks Desktop software. But it should be ensured that a data file that has an Accountant’s copy out is not being updated.
  • Next, users must press F2 in QuickBooks ‘Home’ and note down the ‘License Number’ and then select OK to close the ‘Product Information’ window.
  • Then, users must verify that they have only one installation of QuickBooks. If users have a system with a server, there might be two versions of QuickBooks installed—QuickBooks Desktop database server and QuickBooks Desktop.
NOTE: The following steps shouldn’t be completed if only one version of QuickBooks is installed.
  • First, the company file must be backed up and all open applications closed. Then, users must open the ‘Run’ window:
  • On Windows 8, users must open the ‘Start’ screen and right-click o the background to ‘All Apps’. Then, choose ‘Run’ below the ‘Windows System’ section.
  • Windows XP and 7 users must press the Windows ‘Start’ button and choose ‘Run’. If Windows 7 users are not logged in as ‘Admin’, they must select ‘Start’-> ‘All Programs’-> ‘Accessories’-> ‘Run’.
  • Windows Vista users must press the ‘Vista’ logo (‘Start’ button’) and enter ‘Run’ in the ‘Start Search’ field.
  • Then, in the ‘Open’ section’, type ‘control’ and select OK, which will open the ‘Control Panel’ window. Now, users must double-click on ‘Add or Remove Programs’(in Windows Vista, it is â€˜Programs and Features’).
  • Next, users must check the list of QuickBooks Desktop programs on the list of currently installed programs to see if there are multiple versions.
  • If users have only one version, they shouldn’t continue.
  • If users can confirm that there are multiple versions, they must choose the QuickBooks program to be uninstalled and the select ‘Change/Remove’ (in Vista it is ‘Uninstall/Change’). This will open the QuickBooks Desktop Installation Wizard. Then’ select ‘Next’, followed by ‘Remove’ and again ‘Next’.
  • The error message will have an option to complete the update online. If prompted users must select ‘Yes’ to retrieve the update online.
  • Error PS032 might only show the option to select Ok to go online. If OK is clicked, the download is run again, and the same error message might be shown.
  • If the data file is located in a server, QuickBooks must be closed on all computers. Users must then run the ‘Payroll Update’ from the server. If it is successfully updated on the server, all other installed versions of QuickBooks will also have to be updated (unless there’s a terminal server; this is supported on QuickBooks Enterprise Solutions only).
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