QuickBooks Sync Manager Error – Learn & Support

When this problem occurs customers will not be able to open QuickBook. Usually an error message ‘There was an error loading the files from the path please contact customer support for more information’ is displayed and one cannot go any further with the application.

Trying to set up the sync manager also does not help. This is a grave problem and quite frustrating.

This type of error occurs when the intuit manager has missing or corrupt program files. This problem has been successfully resolved by renaming the Intuit Sync Manager folder.

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Causes of QuickBooks sync manager error

  • If there are some key files missing /OR damaged.
  • Problem with the internet at the time of data transferring.
  • For the security reason firewall & internet security settings block the sync.
  • Missing sync manager updates.
  • Unable to write downloaded data to QB company file midst the sync process

How to Resolve Quickbooks Sync Manager Error

1. Cause

The problem occurs while uploading data. It may occur due to networking issues while uploading data as the firewall settings do not allow access to the server.

2. Solution

To resolve this problem you have to access the server URLhttps://services.intuit.com and https://datasync.intuit.com.

  • The Intuit Sync Manager Trusted_Certificate file is no longer valid.
    • To resolve this issue go toC:\ProgramData\Intuit\SyncManager in your computer and delete the fileSBConnect.crt.
    • Now you should go back to QuickBooks and run the Sync Manager Setup again.
    • If this is already done then you have toReset Sync Settings. To do this follow the path Help— > Manage Data Sync— > Reset Intuit Sync Manager
  • An internal error occurred while trying to upload data.
    • To resolve this problem wait for some time and retry again.

This problem may continue for weeks. Trying later will also not work.

1. Solution

  • To resolve the issue make sure the QuickBooks application you are using is updated. This means you have to use the latest version and download the upgrades as and when they are available.
  • Intuit Sync Manager also needs to be updated to the recent release to avoid this error.

1. Cause

 The error will occur when downloaded data would not be written to the Quickbooks Company or the “writeback” phase during the syncing process. The issue may also occur when the customer’s computer blocks the writeback.

2. Solution

To resolve this problem you must first ensure that the Sync Manager is up to date.

  • Open the Company file in QuickBooks
  • Now go to Edit and then select Preferences.
  • Here you have to choose Integrated Applications.
  • Choose the Company Preferences tab and see if a tick mark is there in front of Intuit Sync Manager.
  • If there is no tick mark then click on Sync Now in Intuit Sync Manager. This should be done before closing the company file.

1. Solution

To do this, uninstall the QuickBooks application:

  • You have to rename the Intuit folders.
  • You can the find the folders at:
    • C:\ProgramData\Intuit\QuickBooks (year)
    • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
    • Files\Intuit\QuickBooks(year)
    • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
  • If you are not allowed to rename the folders and get the error message ‘Access Denied when renaming folders’ follow these steps.
  • Right click on the Windows Taskbar and then choose theTask Manager.
  • Now select theProcesses tab.
  • You have to choose thecolumn heading with Image Name and select the alphabetical order in which the process will take place.
  • Under the image name column you will findQBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe. Select these files.
  • Now choose End Process.
  • You have to then choose yes when you get the message”WARNING: Terminating a process can cause undesired results including loss of data and system instability….”
  • Now you canagain install QuickBooks application.

1. Causes

  • Some customers face errors after upgrade to Windows 10 while trying to use sync manager.
  • The file that was intended to sync is in a different place and a different file opens or the Intuit Sync Manager has a corrupt or missing file.

2. Solution

To rename this you have to rename the Intuit Sync Manager folder. Exit QuickBook file that are currently accessing company file.

  • Right click on Sync Manager icon and visible at the system tray and choose Exit Sync.
  • Now find the SyncManager folder and then rename it.
  • After this, open QuickBooks and then open Intuit Sync Manager.
  • SyncManager folder will be created automatically.
  • Select Sync Now to sync company data.

1. Cause

The error happen because of missing or corrupt program files inIntuit Sync Manager

2. Solution

Intuit Sync Manager folder needs to be renamed to resolve the problem.

  • Close all QuickBooks using your company file.
  • Close Intuit Sync Manager by selecting on the Sync Manager icon visible on the system tray and then choose Exit Sync Manager.
  • Now find the SyncManager folder and name it again as SyncManager.old
  • Again open QuickBook and open Intuit Sync Manager. SyncManager folder will be automatically created
  • Now choose Sync Now to sync your company data.

1. Cause

This problem happens because of missing or damaged program files.

2. Solution

To overcome the issue you have to rename Intuit Sync Manager.

  • QuickBooks accessing your company files should be closed.
  • Now, you have to close Intuit Sync Manager which is present in the system tray. Click on the icon and select Exit Sync Manager.
  • Locate the SyncManager folder and rename it as SyncManager.old
  • Open Intuit Sync Manager in QuickBook. After this SyncManager folder will be created automatically.
  • Finally, select Sync Now to sync with the company data.

Conclusion

QuickBooks Sync Manager Error usually occurs most of the times because of damaged or missing program files. There are also problems related to system and network related which may trigger this problem. Although, step by step solutions are available these can be a bit tricky to implement. Support may be required by some customers to implement the remedies. It is also important to diagnose the exact cause of sync errors in order to implement the right solutions.

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FAQ

  1. What issue creates the QuickBooks Sync Manager Error?

    This QuickBooks Sync Manager Error freezes your window and you are unable to do any other, the user has to take action against this problem as soon as possible otherwise it blocks you from all other applications.

  2. How to fix the QuickBooks Sync Manager error?

    Check and repair all corrupted/damaged QuickBooks Sync Manager installed file or set up the firewall authentication correctly in both ways, you can easily get rid of this error.

  3. What are the reasons behind the QuickBooks Sync Manager Error?

    There are so many reasons but generally, it occurs due to damaged or missing sync manager updates. Internet security protocols block the connection to prevent your data from unauthorized users


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