E-file is not working in QuickBooks Payroll : Get Help to Fix

Intuit provides QuickBooks E-file service so that users can easily send payroll forms electronically. You can fill both state and federal tax forms and send them to the appropriate tax agency. Also, payments can be sent via this service. All you need to do is calculate the amount you need to pay to the particular agency and hit send.

Why isn’t E-file not Working in QuickBooks Payroll?

Users have sometimes noticed that the option for E-file is disabled and greyed out. This can happen due to myriad reasons. One of the most common reasons is an unupdated QuickBooks Payroll. Also, users need to select E-file as the default filing method. So let’s get started by configuring the correct options so that E-file is once again enabled on your Payroll software.

How to fix E-file not working in QuickBooks Payroll

We will follow two methods in order to re enable E-file in QuickBooks Payroll. Firstly, we will update the payroll software to the latest version and then proceed to configure settings for E-filing.

Update QuickBooks Payroll to the latest version

  1. Log into QuickBooks Payroll.
  2. Click on Employees from the menu.
  3. Click on Get Payroll Updates.
  4. Select Download Entire Payroll Update.
  5. Click on Update.
  6. Click ok on the confirmation window.
  7. Close the window for Payroll Update News.

QuickBooks Payroll has successfully been updated. You can also enable automatic updates for QB Payroll. Every Time a new update would be released, it would be installed instantly on your system. This will equip your payroll software with the latest tax tables, withholding tables, and state and federal tax forms. Now open QB and check the option for E-file. If it is still grayed out, then we need to configure the settings correctly for E-file in QuickBooks Payroll.

To change the filing method to E-file in QuickBooks Payroll:

  1. Log into QuickBooks Payroll.
  2. Click on Employees from the menu.
  3. Click on form for which you want to change the setting.
  4. Hit Process Payroll Forms.
  5. In the new window, click on the tab reading File Forms.
  6. Click on Change Filing Method, provided under Other Activities.
  7. Click on particular tax form that you want to make the edit for.
  8. Click on Edit.
  9. Under Filing Methods, click on E-file.
  10. Click on Finish.

Repeat the steps for all forms that are to be associated with E-file. Now open QuickBooks Payroll. The option for E-file would have been enabled.

If E-file still isn’t working in your QB Payroll, then feel free to contact QuickBooks Payroll Support team at ✆+1-855-481-5338.

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