Error Restoring QuickBooks Backup File

Are you facing issues while restoring your backup file of QuickBooks?

There can be many issues that you face while restoring the backup. These issues are like a company file not being upgraded, the backup file is corrupted, the file is missing, network connection issue, and many more issues. So, you have to resolve it to make the restoration process possible and then get back to your work. Here, you get the solution to resolve the error restoring the QuickBooks backup file.

QuickBooks Backup File Restore Failed

The company file is the soul of QuickBooks desktop software , and this is why it is important to keep a backup of the company file on regular basis. At times, users may face issues while trying to restore a QuickBooks backup file that had been created earlier for safeguarding the data.

If you are also facing the same issue then you need to go down the list of troubleshooting steps given below to resolve your issue.

What Causes QuickBooks Backup File Won’t Restore Error?

  • Special characters (@, #, $, %, *) included in the Company file name.
  • When trying to restore backup over a present company file.
  • Backup was restored into a network drive through a portable drive.
  • Backup was created in a new version.
  • The file trying to restore may not be a backup file.
  • Missing or corrupted Company file.

Symptoms of the Error restoring QuickBooks backup file

  • If backup is restoring the file which already exists.
  • You restore a backup file through the USB Drive.
  • Company file damaged.
  • If you choose the wrong backup file to restore.
  • Some special characters add in the company file.
  • The backup was done with a different version of QB .

Important points to be remember

Background details of QuickBooks

  • Firstly You have a full permission to create a backup .
  • These extensions are used .qbb & .dmg
  • All data saved in QuickBooks with .qbw or qb2017 extensions.

Troubleshooting Error Restoring QuickBooks Backup File

Perform the following steps to fix your error according to its causes.

To Erase special characters (@, #, $, %, *) from company file name, You need to follow mentioned below steps:

  • Open to folder where the backup file has been stored.
  • Locate the file then right click on it
  • Select Rename from the drop-down list
  • Now erase all special characters imputed on the name.

To Avoid overwriting the existing file while restoring backup, You need to follow mentioned below steps:

  • When asked to save file, you can browse to standard location then click Save.
  • In case a file already exists with the same name in that location, you will receive a confirmation message.
  • Select No.
  • Then type in a different name for the file and click Save.

To Copy backup from network drive or flash drive before restoring it, You need to follow mentioned below steps:

  • Insert flash drive into the system or in case the company is running on a network system
  • open to folder in which the backup file has been stored
  • Then, you need to copy and paste the file on the local computer and attempt to restore backup.

To Copy the backup file to a different folder before restoring it, Follow the mentioned below process:

Sometimes this error can occur when the folder in which the backup file is saved is corrupted. As a result, you are denied to restore any backup. You can resolve the issue by going into the folder and copying the backup file and restoring it to a newer folder. After this, you can attempt to restore the backup.

Sometimes, the error may also arise when there is damaged in the company file. You can repair the company file by using the Verify & Rebuild Data Utility tool of QuickBooks.

If you use the new or the same version of the QuickBooks while you trying to restoring the backup

The restoration of the backup file is easy if you work within the criteria. The criteria is that you can restore the backup file within the same or higher version. If you go with the lower version for restoring the backup file of QuickBooks then it shows you the error. You can also use the QuickBooks File Manager to upgrade your QuickBooks from one version to another.

Get Support If Can’t Restore QuickBooks Desktop From Backup File

The professionals at AccountingErrors are standing by 24/7 to assist you with any QuickBooks related issues. If you find the provided steps unable to take you out from Error Restoring QuickBooks Backup File issue or you are unable to perform the steps by yourself, we are here to help. Simply dial on & connect QuickBooks Technical Support Number or email at Support , and our professionals will get back to you with reliable resolution.


  1. What are the error messages that can be shown on the screen?

    The error messages shown on your screen is as follows:-

    💠 Error: Restore failed. Can’t remove the log file
    💠 Error: Restore failed. This is an Invalid format of a Post QuickBooks 20XX Backup file (XX is the version of the QuickBooks)
    💠 The file is set to be read-only. Try again with the different name.

  2. How can I open the company file in QuickBooks using the File Manager?

    💠 Open the QuickBooks account
    💠 Go to the File menu
    💠 Select the Open in QuickBooks
    💠 Then select the file and open it.

  3. How can I check the file size if the error restoring the QuickBooks backup file is shown because of the file size issue?

    Steps to check the file size to make it compatible are:-

    1. Firstly, go to the file of which you want to check file size or that is creating issues
    2. Then right-click on the file
    3. Further select Properties option
    4. Then in the General tab
    5. Check field name Size and Size on Disk.

  4. What are various error messages that can be shown while restoring the backup and got error restoring the QuickBooks backup file?

    The errors shown to the user are:-

    1. Error: Restore failed. Can not remove the log file
    2. Error: Failed
    3. Restore failed. This is an invalid Format of a Post QuickBooks Backup File.

  5. What is the minimum limit of the backup file that won’t cause you the error restoring the QuickBooks backup file?

    The backup file must not be less than 6 MB in size. If it is less than this then it is not a proper backup file and you cannot restore it. In this case, you have to create a new backup file from your working file. 6 MB is equal to 6000 KB.

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