QuickBooks Update Error 1328

QuickBooks software, from the time it was structured and introduced in the market, has brought a revolution in tackling accounting and bookkeeping of any business by ensuring on-time completion of financial tasks effectively and efficiently.

Moreover, the software automatically handles all the required tasks on day to day basis that not only reducing the scope of error significantly but also getting rid of manual interference on these tasks. The software, however, also comes with errors of its own that can cause interference in the workflow. One such error faced by many business owners employing QuickBooks software is QuickBooks update error 1328.

What is QuickBooks Update error 1328?

Quickbooks error 1328 mainly erupts when the user tries to update the QuickBooks software via third-party applications and the respective patch has expired that ended up being unmodified for future use. The main cause of this issue is related to temporary files (.temp files) stored under the folder named config.msi that hinders the process of repair and update in QuickBooks software.

This folder (config.msi) is stored as a temporary archive on a system used to place scripts that are generally required in the rollback of the installation process in case the software fails initially. Once the software gets installed successfully and runs smoothly, the file automatically gets removed from the system. However, sometimes the file does not get deleted automatically nor manually even after trying multiple times which leads to cropping up of QuickBooks Error Code 1328.

The same error can also crop up due to installation mismatch. Suppose the user has installed the QuickBooks desktop 2007 version but is using the license of a different one. In such a scenario, the user might face issues in completing the installation process successfully.

Reason behind the QuickBooks Update Error 1328

You may see another file name in the description of this error as it displays the file name that is causing the error in the application. QuickBooks finds error 1328 in the following situations:

Some possible reasons are given below for QuickBooks update error 1328:

  • Wrong or improper installation.
  • Corrupted or damaged software file.
  • Due to malware or virus.
  • Forced shutdown due to the power failure.
  • Some wrong entries  enter in the windows registry at the time of system installation.
  • Issue while downloading the software.

Symptoms of QuickBooks Update Error 1328

Symptoms

System Requirements to avoid QuickBooks Update Error 1328

system requirements

Precautions to take before Resolutions QuickBooks Update Error 1328

precautions to take

To resolve the problem, the adept QuickBooks and Intuit customer care support team has accorded users with a sire shot feasible solution. It is, however, to be noted that as the user does not know whether the resolution will work successfully or not, it is advised to follow the solution in the same pattern as illustrated below.

Furthermore, it is also recommended to try to open the software after trying the solution to ensure that the issue is resolved. If not, the user should immediately get in touch with the superlative QuickBooks customer care support team.

Reevaluating the config.msi folder

In case the error message crops up with three options, namely, Abort, Ignore, and Retry, then the course of action is to first rename the config.msi folder located on the desktop. This solution is chosen as the temporary files stored under the config.msi folder are restricting the software to get updated or repaired.

This folder (config.msi) is a temporary archive on a system used to place scripts that are generally required in the rollback of the installation process in case the software fails initially. Although once the software is properly installed and working in perfect condition the file stored gets deleted, however at times they don’t and also does not get removed even after trying manually.

In order to locate and rename the config.msi folder

follow the steps instructed below:

  • Go to start button and click on the icon followed by selecting the Explorer option in order to open the Windows Explorer.
  • Now locate, select and double click on C: drive.

In order to view Hidden Files & Folders as well as Protected Files of Operating System

1. Hidden Files and Folder

Go to Tools tab select Folder Options followed by ‘View’ Tab, clicking on Hidden files and folders and then selecting option Show hidden files and folders, ending with Apply and OK tab options

2. Protected Files of operating System

Steps to protect the file of the operating system

  • Under this as well user needs to locate Tools from the menu bar and then select Folder options follow it with a tab labeled View and finish the process by selecting the option ‘Hide Protected Operating System Files’ in order to de-check the option. Now click on Apply Button located at the end of the screen and then OK.
  • The next step is to right-click on the file/folder named config.msi and then click on Rename option from the menu.
  • In the field for renaming, type .old right after the name of the file followed by pressing on the ‘Enter’ key which should change the name to config.msi.old.

At the end to complete the process, the user is required to hide the ‘Hidden’ files and folders along with Protected Operating System files through steps instructed below:

3. Hidden Files and Folder

Go to Tools tab select Folder Options followed by ‘View’ Tab, clicking on Hidden files and folders and then selecting option hide files and folders, ending with Apply and OK tab options

4. Hide Protected Files of operating System

Under this as well user needs to locate Tools from the menu bar and then select Folder options follow it with the tab labeled View and finish the process by selecting the option ‘Hide Protected Operating System Files’ to check the option. Now click on Apply Button located at the end of the screen and then OK.

Solutions to fix QuickBooks Update Error 1328

The following points will help you fix QuickBooks error code 1328:

  • Locate the config.msi file
  • Repair registered tool application
  • Repair your Windows Installation Process
  • Reinstall QuickBooks by doing a Clean Installation

Solution 1: Locate the config.msi file

Follow the below steps to locate the config.msi file:

  • Press Right-click on the Start button and then select Explore option.
  • Dual click on the C drive.
  • You have to click on Tools and choose the folder.
  • Press the view option in the toolbar and then choose all hidden files as well as folders.
  • After that, press Apply, then click the OK.
  • Manage all important system files.
  • Right-click on config.msi and choose Rename option.
  • Add .old to the end of the file name and press the Enter.
  • Therefore, it will re-hide and protect your operating system files including all the important hidden files and folders on your computer.

Solution 2: Repair registered tool application

The steps to repair the registered tool application are listed below:

  • It is essential to first run any registry repair tool and repair the corrupted registry records associated with QuickBooks.
  • Use a malware expulsion tool to fix all kinds of malware virus attacks from your computer, and get rid of all malware from your computer.
  • Eliminate all unwanted or trash files from your PC.
  • It is also necessary to uninstall all old PC device drivers.
  • Restore by choosing Undo, via new system changes (it applies to your Windows system).
  • In addition, you will require to uninstall and reinstall QuickBooks.
  • Run Windows System File Checker to scan the PC for corrupted files and repairs.
  • Install all the required Windows Updates.

Solution 3 Repair your Windows Installation procedure

Below is the procedure to Repair your Windows Installation:

  • Log in to Windows as an admin.
  • Open your Windows Control Panel, choose the Programs and Features option.
  • Discover QuickBooks in the list, choose it and also press the Uninstall option by choosing the applicable button.
  • When the QuickBooks uninstaller appears, select the Repair option.
  • Run QuickBooks repair on your computer, also, you’ll require to apply the security patch when the form completes.

Solution 4 Reinstall QuickBooks by doing a Clean Installation

Step 1: Ready QuickBooks Uninstallation
Step 2: After this, produce a clean installation of QuickBooks. To do so, you can choose one of the given options that are mentioned below:

  • As explained before, the first option is to install QuickBooks direct from the CD drive handed.
  • A user can install QuickBooks through a downloaded QuickBooks installation file.
  • Now, get ready to download or just install QuickBooks.
Need Professional Help?

Once the resolution is complete and renaming has been done successfully, the user can try to update, repair, install or uninstall the software. If the error still crops up the option to either select ignore button till the process gets completed or move onto the second resolution. In the scenario user is not comfortable with some of the terminology and process of the software, they are advised to connect with the experts & technicians and work under their guidance. QuickBooks experts can also be approached by CALL NOW or the website of QuickBooks error support.


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