QuickBooks Crash When Sending Email

Fix QuickBooks Crash When Sending Email Issues Solve

QuickBooks Error Crashing When Sending Email Issues Solve

It is important to create invoices and statements and other financial documents and it is not a pleasant situation to lose unsaved information. At times, QuickBooks crashes when sending email, resulting in different error codes each time.

QuickBooks Desktop is the commonly occurring error that happens while emailing invoices or with other transactions as well. Certainly, it doesn’t feel good to lose the unsaved information in other QuickBooks open windows that are worked on simultaneously.

Instances of QuickBooks Crash Error?

Apart from mailing the invoices, there may be other instances when the QuickBooks desktop is likely to crash:

  • While attaching or opening a file
  • When the user clicks on Send Forms
  • When opening the check register
  • While Saving.
  • During the startup

Common Causes of Email Crash Error in QuickBooks

  • Email preference being set incorrectly
  • Missing or Damaged Windows Components
  • Damaged QuickBooks component or damaged QB installation
  • QuickBooks fails to communicate with Email Service or Client
  • Incorrect account security settings
  • A Trojan or a virus hampering may delete QB files or components
  • QuickBooks communication blocked by QuickBooks

Here Are the Solutions to Email Crash Error in QuickBooks

Solution 1: Update QuickBooks to the Latest Release

  • Go to QuickBooks Help > Select Update QuickBooks > Update Now
  • Check the box – Reset Update (this will erase all previous update downloads)
  • Select Get Updates
  • After completion, restart QuickBooks

Solution 2: Install the PDF and Print Repair Tool

Download QuickBooks Print and PDF Repair Tool and run it

Once done, try the .pdf file-related task again that generated the error initially

Solution 3: Check The Settings In Webmail Preferences:

  • From the menu bar click Edit. > Choose Preferences.
  • Click Send Forms > Choose the email account in My Preferences > Click Edit.
  • Mark the SSL box (you can also select Default)
  • Also, make sure server name matches in the Server Name field

Notes: If you see smtp. mail.yahoo.com as the outgoing mail or SMTP, change the name intuit. smtp. mail. yahoo.com > Click OK

  • If you get an incorrect password error message, turn on the below 2 options
  • Follow the two-step verification
  • Allow apps that use less secure sign in.
  • Generate one-time password through 3rd party
  • Now try to send the email through QuickBooks Desktop again and enter the password received in the third party app
  • Set up Outlook By getting the correct settings from your ISP

Solution 4: Set up Secure Webmail

  • Choose Edit from QuickBooks menu > Choose Preferences > Select Send Forms
  • Select WebMail, > Click Add > Choose provider & enter the email address
  • Keep the Use Enhanced Security checked > Click OK
  • Sign in to your Intuit account with the username (it may not be the same as the one you using to connect to your QuickBooks)
  • In the webmail provider’s login sign-in and choose to grant Intuit access

Still struggling with the QuickBooks Crash When Sending Email? Call AccountingErrors.

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See Also: QuickBooks Crashes When Emailing Invoices

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