QuickBooks Enterprise 2016 Multi-User Mode not Working

While QuickBooks 2016 introduced multi-user mode, there are still a few errors that can be a hindrance to this feature. One issue in particular has gained notoriety. Many users are not setting up the multi user mode properly. This in turn creates issues that are difficult to troubleshoot. Also, connectivity and network issues can cause errors.

In addition to this, hosted version of QuickBooks have sometimes caused errors while running in multi-user mode.

Causes of Multi user mode not working

  • QuickBooks is unable to get the ip of the system.
  • Communication process blocked by the windows firewall.
  • Incorrect setting of the Hosting Configuration.
  • Where you are stored in your company file, you don’t have permission to access .

To properly configure multi-user mode in QuickBooks

Follow the steps provided below:

1. Reinstall QuickBooks

  • Open Control Panel
  • Select Program and Features
  • Click on QuickBooks and Hit Uninstall
  • Open the setup from CD or by downloading from Intuit’s website
  • When installing QuickBooks, Select Multi-User Host Installation

2. Change Default Setting

  • Go to files
  • Select utilities
  • Click on Host Multi-user Access
  • Add multiple users to the company file

If multi-user access is already enabled then you’ll be provided with a confirmation to disable it. Click on cancel if you see a disable message.

At this point, you should set up passwords and user account control options to protect data from internal threats.

After completing all of the aforementioned steps, you can easily start working in multi-user mode.

QuickBooks 2017 introduced another new feature that works well in coalesce with the multi-user mode. The new communication tool can be used as a inbuilt chat application. You can chat in real time with all the active users. Further, this solves multiple problems that users regularly encounter.

While switching between user modes, you need confirmation from all users or otherwise data that they were working on would be lost. With the communications tool, you can gather permission for switching user mode from multi-user to single-user. Hence, there won’t be any issue of data loss.

QuickBooks 2018 has introduced multi-monitor support with which you can work on up to 3 monitors simultaneously. Hence, you’ll be able to boost your productivity.

Need Professional Help?

We are a team of certified QuickBooks ProAdvisors who can help you in resolving multi-user mode errors. Further, we can optimize your system for boosting processing speed. We provide round the clock support so that all our users can manage their accounts seamlessly. To know more, or to get in touch with us, call  QuickBooks Enterprise Support phone number 📞+ (Toll Free.)

get help to fix QuickBooks unrecoverable error 


  1. I do not have the setup for QuickBooks. How can i get it?

    You can download the setup from Intuit’s website or can request them to mail you a CD. Mailing will incur additional cost.

  2. When can i contact your organization for solutions regarding this error?

    Our certified QuickBooks ProAdvisors are available round the clock. Call us anytime and we’d resolve the error within minimum turnaround time.

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