QuickBooks Error Code 15243 is generally related to an interference caused during QuickBooks Payroll process, the updating process of QuickBooks payroll to be specific. The basic indication of Error 15243 is that the update patches released by Intuit for QuickBooks Payroll have not been downloaded and integrated with the software due to some internal or external interference.
These updates, made public by Intuit, are imperative to be downloaded within the software as they usually provide patches of security, bug fixes and resolutions for the versions available in the market along with older versions for which support from Intuit is still available. Sometimes these update patches also outfit the software with new tools once updated within the software. However, while updating this patch within the new versions of QuickBooks and payroll, some interfering nitty gritties of the software might stop the update to be successful, followed by error code message as illustrated below:
“Error 15243 – The QuickBooks update did not complete successfully. The QuickBooks FCS is not responding or is damaged”
The main reason, as mentioned in the error message above, for QuickBooks Error 15243 is in regards with the QuickBooks FCS(File Copy Service) which is not working properly. In order to resolve the issue with the QuickBooks software and return the software back to its previous condition, the problem with FCS should be resolved as soon as possible. Intuit has setup few resolution for the same that can be worked under the expert guidance of the QuickBooks or manually by the user itself. However, for best result all the mentioned resolution should be followed in the pattern given below. The resolutions are:
Validate the Payroll Subscription Applied for: First resolution as suggested by the professionally qualified team of QuickBooks as well as Intuit is to verify the working of Payroll subscription applied with the software. For this user needs to first login to their Payroll Account Maintenance Screen under QuickBooks and verify the details from the information provided on the screen. The steps to reach this screen are:
- Open the software and locate Employees tab from the main menu bar.
- Select the option called ‘My Payroll Service’, followed by the tab ‘Account and Billing Information’.
- Under the new screen of ‘QuickBooks Payroll Account Maintenance’ where the verification for subscription details can be completed.
- Close the window after which the software will again re-validate the subscription. Perform update process again to check whether the issue is resolved or not.
Download Update for Latest Payroll: User must make sure that the updates they are integrating within their software must be latest and must match with the version they are using.
Issue with Computer System Causing Error: Third solution is to ensure that the error is limited to only one computer system or to others as well. For this user needs to install the same updates on another computer system having same version of QuickBooks.
Under Selective Start-up System Perform Clean Install: Lastly, if the above resolutions do not work, then the user needs to uninstall and re-install the QuickBooks software but under the Selective Start-up system.
These four resolutions should solve the Error codes 15243 swiftly. However, if you are still facing the issue, you should get in touch with the Intuit and QuickBooks customer care support team. In case you are in urgency and are not able to get connected with the support team of Intuit, you can go for alternative like accountingerrors.com through their ever responsive +1-855-481-5338.