QuickBooks is an accounting and finance software which handles the related services for the small and medium-scale companies. It ranks high in all the software of the same domain because of its easy to use interface and attractive services. However, some errors, i.e. QuickBooks Error 83, hinder the progress of your work when they occur. Accounting Errors help team will resolve this issue in this article.
- 1 What is Quickbooks Error 83
- 2 Symptoms of The QuickBooks Error 83
- 3 Causes Behind The QuickBooks Error – 83
- 4 Best Ways of Resolving the QuickBooks Error 83
- 4.1 1. Solution One: An Error Occurring While Creating A Company File
- 4.2 2. Solution Two: What to Do When Error Occurs While Restoring The Company File
- 4.3 3. Solution Three: What to Do if Company File is Saved on A Linux Server
- 4.4 4. Solution Four: What to Do if The Company Files on A Windows Server
- 4.5 5. Solution Five: Manually Resolve QuickBooks Error 83
- 5 FAQs
What is Quickbooks Error 83
This error occurs when you try to access the company file of QuickBooks stored on your Windows OS based computer system. Whenever you access QuickBooks, you see this error message dialogue flash on your computer screen:
‘An error occurred when QuickBooks tried to access the company file. Please try again.’
Symptoms of The QuickBooks Error 83
When any errors occur some identifications show the occurrence of that error. Like that, there are many symptoms through which you can identify QuickBooks Error 83.
Let’s see what are those :
- QuickBooks Error 83 shows on the screen and window crashes.
- Your system stuck automatically.
- The computer starts working slow every now and then.
- You can see a message coming on screen as ” QuickBooks Error Code 83″.
Causes Behind The QuickBooks Error – 83
This error is related to the multi-user environment. When you do not have the required permission to access the company file, you are faced with this error. To be able to use QuickBooks seamlessly, you need to have the read/write access and delete/create rights pertaining to the location where the company file is stored.
Main reason behind the QuickBooks Error – 83
- Damage or incomplete installation of Company File or Folder .
- Windows Firewall or other Browser Block the QuickBooks Programs Or Files .
- Wrong File extension .
- More than one user trying to access the company file.
- Permissions for QBDataService XX are not enough.
- Network icon always showing a limited connectivity .
- Users can not make any changes- cannot access/delete/rename files or folder.
Best Ways of Resolving the QuickBooks Error 83
There are several reasons behind the error. We are exploring a few most common reasons and their solutions below:
1. Solution One: An Error Occurring While Creating A Company File
- Starts with closing the QuickBooks Desktop on the server by going to the File menu >>> Quit QuickBooks Desktop.
- Click on the Start button of your keyboard.
- Go to File Explorer and launch it or you can also click on the File Explorer option available on Taskbar.
- Now, go to My Computer or This PC.
- Double click and open C Drive available under My Computer/This PC.
- After opening the C drive do the right click >>>>go to New>>> click New Folder which creates a new folder with a name.
- Later on, you need to create the backup company file and save that file inside the folder which is created here in the C drive.
- Finally, through this new backup restore your Company file.
If the above steps problem is not resolved you should start using the backup company file as the main company file and should v use the old company file.
2. Solution Two: What to Do When Error Occurs While Restoring The Company File
If this is the case then carry out the below steps:
Step 1: Verify the backup filename
Make sure that you haven’t used any symbols, spaces, or special characters in your backup company file name or the folder:
- Initially, open the Windows Start menu
- In the search box, type File Explorer and then open the File Explorer
- Locate and open the folder containing your company backup file
- Do a right-click on the file with a .qbb at the end of the file name
- And then select the “Rename” option (QBB file is also called backup company file)
- Go to the folder having the QBB file and give a right-click to select the “Rename”
- Now, remove special characters, spaces, or symbols, if any
- Finally, complete the process of restoring the company file.
Steps 2: Create a portable company file
- If you’re not able to restore the QBB extension file
- Next, you’re supposed to open the company file from where you have made the backup
- Here, create a portable company file
- Once the portable file is created then use the same file to restore the company file
- If the error is still not resolved then you must move to the next step.
Step 3: Restore the backup file from the hard drive
Move your backup company file to a local hard drive if it’s currently on your server. Typically, this is your C: drive. Then, try to recover /restore your company file. After you’ve fixed the problem, you can return to your server and retrieve your company file.
If Error 83 persists, proceed to the section below that discusses your server configuration/setup (Windows or Linux).
3. Solution Three: What to Do if Company File is Saved on A Linux Server
Below steps are followed if you know and are friendly about the Linux Server. You should have enough permission to perform the below steps.
1. Step One: Configure your Linux Server
- Open the Linux Database Server Manager on your computer.
- Set up the Database Server Manager and directory available in Inetd.conf file
- Now finally restart the QuickBooks on the host computers.
2. Step Two: Configure your host file
Before proceeding first you need to ping the server so that you can get the server name and IP address.
- First, connect any one computer to the network, and after that click the Start button of the computer and open the run box.
- You can also press the Windows + R button together and type CMD in the run box
- Once command prompt window comes, type “Ping [Server Name]” >>> hit Enter button
- Now you can see the server name and IP address
To edit the host file you can follow the below steps.
- First of all close the QuickBooks on all the computers available on your network.
- Click Start button >>> and locate the File Explorer and get into it(You can also click File explorer available on the Taskbar)
- Now go to My Computer or This PC >>>> then go to C:drive\system32\etc\hosts
- Open the host file with the help of notepad
- At the base of the host file, mention the Linux server IP address, instead of the space bar key use tab key >>> mention your Linux server name
- Select File >>> save host file and after that close Notepad
- At the end of the solutions try to open the company file, hopefully, it will be fixed.
4. Solution Four: What to Do if The Company Files on A Windows Server
You can follow the below steps, if your company file is saved on a Windows Server.
Step 1: Turning off the hosting on your workstations
Make sure the Host Multi-User Access option is turned off on your workstations if you’re hosting your company data over a network. These are networked computers that do not store your company’s files. The only machine hosting on your server should be yours.
- Open the QuickBooks on any of your computer
- Next, go to the options File >>> Utilities
- Locate the Stop Hosting multi-user access feature and select the same under the Utility option
- If you are getting the option “Host Multi-Users Access” but unable to locate the Stop Hosting Multi-User Access then you don’t have to select the “Host Multi-User Access”
- In this case, you can go to the next computer and repeat the whole process on all the computers/workstations.
Step 2: Download and Use the QuickBooks File Doctor Tool
Follow the below steps to download the File Doctor and use it to scan your company file. Allow it to fix issues, if it finds any:
- First, close your QuickBooks and then download the most recent version of the QB Tool Hub
- Save the file somewhere you can easily locate it
- Open the file that you have downloaded QuickBooksToolHub.exe
- Follow on-screen instructions to install and also agree to the given terms and conditions
- When the install is successfully finishes then double-click on the icon on your Windows Desktop to open the Tool Hub
- From the Tool Hub, select the Company File Issues
- And then select the Run QuickBooks File Doctor (It takes one minutes to open it)
- Now, choose the company file from the drop-down menu once the the tool open
- In case, if you don’t find your file then select the Browse and click search to find the file
- After that, select the “Check your file” option and hit Continue
- Enter the QB admin password followed by hitting the Next button
Step 3: Restore from a backup
If you have made the backup of the company then you can restore the company file using the same backup.
- Go to the File menu and then choose the “Open or Restore Company”
- Next, select the “Restore a backup copy” and hit “Next”
- Now, choose the Local Backup followed by pressing the Next button
- After that, browse the computer for your backup company file
- Select a folder to decide where to save the restored company file and then select “Open”
- Once you’re ready then select the Save button
- If any warnings about potentially overwriting your data appear, choose the option that best suits your needs
- If you’re not sure you want to overwrite something, don’t
- You’ve got a fresh company file to deal with now.
Step 4: Edit the Windows Host file
If you are still facing issues then you can test your network to see if it’s causing the error. Simply go to one of your workstations and then try the below instructions:
A. Get the details of the IP address and computer name of the workstation and server
- Press Windows + R keys to open the Run windows
- Type cmd and click Enter
- Now, you can see a new window name as a command prompt, type ipconfig/all and hit Enter
- The server name, IP address everything will be displayed
- For every computer, you have to do all these steps.
B. Edit the Windows hosts file
The host file takes care of the static IP address. However the dynamic address is used by the network then it can cause an error when the server is rebooted and if it gets some other IP address instead of the configured one. Windows Servers must be configured to keep the same address always.
- Close your QuickBooks
- Go to the Start >> My Computers
- Go to the path either:
- Or, C:\system64\drivers\etc
- Select Notepad after double-clicking the host file
- The IP address should be followed by the computer’s name
- To enter space, press the Tab key
- The IP address and machine name of the workstation should be stored on the server computer
- The IP and computer name of the server computer should be available on the workstation.
C. Save the changes to the hosts file
After updating the IP addresses in Notepad on both the server computer and workstation, you have to save the file as well.
- Open your Notepad and go to the File menu >> select Save
- Enter your file name as the “hosts” with the quotation marks
- Select the Desktop >> Save
- Search the file that you just saved, do a right-click and select the Copy option
- Now, browse the file location that you used in step 2, either:
- Or, C:\Windows\Syswow64\Drivers\Etc
- Look for the hosts file and give a right-click to select the “Rename” option
- After renaming the hosts file to hosts old, click Continue
- Finally, from your keyboard press the Ctrl + V keys and click Continue.
5. Solution Five: Manually Resolve QuickBooks Error 83
In case, if you can’t access the File Doctor or still see the error after using the same then you can do the manual repair:
Step 1: Set up Windows to share the company files
- Update QuickBooks to the most recent version
- On your server computer (the one that hosts your company file) and workstations, double-check your firewall and internet settings
- Also, verify that QuickBooks Desktop is compatible with your network
- Set the permissions on your folder so that you can share it with your company’s files
- This folder is commonly referred to as “QuickBooks.”
Step 2: Scan the folder holding the company files
- Download and install QuickBooks Database Server Manager on your server machine if you haven’t already
- On your server computer, go to the Windows Start menu
- Open QuickBooks Database Server Manager by typing “Database Server” into the search box
- To scan the folder containing your company files, follow the instructions below
- When you’re finished, go to the Start menu in Windows
- Open File Explorer by typing “File Explorer” into the search box
- Locate the folders you scanned earlier
- Check to see if the folder contains an ND file
- This is what it looks like: [your company file]qbw.nd Scrub the folder again if you don’t see it
- In QuickBooks, open your company files and everything is fixed if you can work in your company file.
Step 3: Check the Settings of your hosting
Database Server Manager has the ability to reset the hosting settings on your workstations from time to time.
After you’ve scanned your folders, follow the procedures in this guide’s “Solution 1: Turn off hosting on your workstations.”
Step 4: Reset the Database Server Manager
In this step, you have to manually reset your Database Server Manager (DBSM). When you reset then open your company file and you can see everything works fine.
Step 5: Move the company file
- Open the Start menu in Windows
- Locate the folder containing your company file within the File Explorer
- Look for the file that pertains to your company
- This is how it should look: [your company name]. qbw
- Copy your company file by right-clicking it
- Select Paste from the context menu of a blank place on your Windows desktop
- You now have a copy of your company file
- QuickBooks Desktop should now be open
- After that, select Open or restore an existing company
- To begin, open a company file
- Look for the company file you copied to your Windows desktop on your PC.
If you can successfully open the copied company file, the issue was with the file location. Return the company file to its original location.
- QuickBooks Desktop must be closed or quit QuickBooks Desktop from the File menu
- Rename the duplicate company file by right-clicking it and selecting Rename
- To make it easier to identify, add the term “Updated” to the filename
- Open the folder in which your company’s original file is stored
- Rename your original company file by right-clicking it and selecting Rename
- Make the filename “Old.” You won’t be using this one any longer
- To open the folder, drag the copied company file from your Windows desktop to it
- QuickBooks Desktop is now open
- Choose Open or restore an existing company, and then click Next
- Open your company file then browse for and open the copied company file.
From now onwards, you will be able to use the copied company file.
Need Professional Help?
Following these simple troubleshooting steps, you should be able to resolve the error for good. In case you face any difficulty in dealing with the solution given above, get in touch with the QuickBooks Technical Support group. They are a third-party vendor having an excellent QuickBooks customer support helpdesk consisting of amazing experts who deal with various issues regarding QuickBooks and related products.
How to check your business data?
To process this function:
💠 Select the File, at that point select Utilities.
💠 Select Verify Data, and then select OK to shut down all windows.
💠 In any case, that you see “Your data has failed the integrity check” which indicates you need to rebuild your company file.
💠 In any case, there are no issues with your information, you’re finished.
What damages face while QuickBooks error 83 appears?
Data Damage implies your organization record can’t be perused effectively by QuickBooks. This can be brought about by inside QuickBooks or outside location of file factors. Most of the data damage issues come with an LVL error in the QBWin.a log can be fixed inside QuickBooks.
How many alternatives do I have to fix the QuickBooks error 83?
💠 Alternative 1: Check and verify your company restore file
💠 Alternative 2: You can restore the backup company file from your nearby hard drive
💠 Alternative 3: Make a portable company file
💠 Arrangement 4: Must be sure that you turn off all hosting at your workstations
💠 Alternative 5: To get instant help, run QuickBooks File Doctor