QuickBooks Pro Plus 2016 Error “QuickBooks can’t find your company file”

Have you ever been in a situation, when you are attempting to open a company file and all of a sudden you get an error message “QuickBooks can’t find your company file” on your screen.

The QuickBooks Pro Plus 2016 Error “QuickBooks can’t find your company file” might occur when trying to open a company file located in the No Company Open window. To help you troubleshoot the error, below we have mentioned step-by-step solution, which you can easily follow.

Try out the given below given solutions, if you are trying to open the company file over the network:

Solution 1: Make sure that your computer is connected to the network

  1. Find out the dedicated name of your server system.
    1. Press Windows logo+R on your keyboard. The Run dialog box will come up. There enter CMD.
    2. Click on OK to open the Command Prompt window.
    3. Now Enter ipconfig /all.
    4. Press enter and note down the server name or the Host Name.
  2. After that, enter ping “name of your server) in the Command Prompt and press Enter.
  3. You will get a reply for every individual packet.
    1. If you see a reply for each packet then your computer is successfully connected to the network.
    2. In case, you see a packet loss or a slow reply, there is some issue with the network.

However, if you are successfully connected to the network but still getting the same error message, it is suggested to go to solution 2.

Solution 2: Look out for all the company files

Go to the server of your computer and try to do a wild card search for all the company files by using any of the following extensions.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Once you are able to successfully find the file, note down its location and follow the given below solution number 3.

Solution 3: Open your file in QuickBooks

  1. Now open the searched file in QuickBooks.
    1. For opening a company file (.qbw) or an accountant’s copy (.qba)
      1. Go to the QuickBooks File menu, from there choose Open or Restore Company.
      2. Now choose Open a Company File.
      3. Then click on Next.
      4. Choose the Company file, or simply go to the folder having the Company File.
      5. Click on Open.
    2. Restore a Backup (.qbb)
      1. Go to the QuickBooks File menu, from there choose Open or Restore Company.
      2. Now select Restore a Backup File.
      3. Then click on Next.
      4. Choose a Local backup.
      5. Choose the Company File, or go to a folder having the company file.
      6. Now click on Next.
      7. Go to the preferred location where you would like to save the restored file.
      8. Then click on Save.
    3. Restore an Accountants Copy Transfer file (.qbx)
      1. Go to the QuickBooks File menu, from there choose Open or Restore a company.
      2. Now click on Convert and Accountant’s Copy Transfer File.
      3. Then click on Next.
      4. In case the What the Accountant’s Copy Can and Can’t Do window is displayed, click on Next.
      5. Choose the transfer file (.qbx), or go to the folder having the transfer file.
      6. Click on Open.
      7. Now go to the location where you would like to save the Accountant’s Copy File.
      8. After that click on Save.

Please note that if you are accessing your QuickBooks file saved locally on the same computer, then follow the given below solutions:

Solution 1: Search for all company files

  1. Go to the server of your computer and look out for a wild card search for all company files by typing any of the below given extensions:
  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Once you find the file, note down the location of the file and perform the below given Solution 2.

Solution 2: Open your file in QuickBooks

  1. Open the file in QuickBooks on the basis of the type of your of your QuickBooks file.
    1. Open a company file (.qbw) or an accountant’s copy (.qba)
      1. Go to the QuickBooks File menu, now from there choose Open or Restore Company.
      2. Then choose Open a Company File.
      3. Click on Next.
      4. Choose the desired Company file, or go to the folder having the Company File.
      5. Now click on Open.
    2. Restore a Backup (.qbb)
      1. Go to the QuickBooks File menu and from there choose Open or Restore Company.
      2. Now select Restore a Backup File.
      3. Then click on Next.
      4. Choose a Local backup.
      5. Choose the Company File, or go to the folder having the company file.
      6. After that click on Next.
      7. Now go to the location where you would like to save the restored file.
      8. Then click on Save.
    3. Restore an Accountants Copy Transfer file (.qbx)
      1. Go to the QuickBooks File menu and from there choose Open or Restore a company.
      2. Now click on Convert and Accountant’s Copy Transfer File.
      3. Then click on Next.
      4. In case you see the  What the Accountant’s Copy Can and Can’t Do window then click on Next.
      5. Choose the transfer file (.qbx), or go to the folder having the transfer file.
      6. Click on Open.
      7. Go to the location where you would like to save the Accountant’s Copy File.
      8. Click on Save.

However, in case you still face any kind of technical glitch, feel free to get in touch with our technical experts at ✆+1-855-481-5338. We provide comprehensive QuickBooks technical support services to troubleshoot any kind of QuickBooks problem.

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