Features of Sage CRM

Sage CRM Overview

Sage CRM is tailored with a purpose to develop long-lasting customer loyalty and generate repeat sales. The default tools in the software helps to analyze, forecast, and report on key sales data. Automated marketing helps you to create, schedule, and track the marketing campaigns started by the companies. The software boosts business productivity by automating sales, marketing, and customer service and support operations. It provides your company staff with the information and processes they require and ensures that your entire team is working from same information.

Sage CRM Key Features

The potential features of Sage CRM are as follows:

  • Automation of Sales: Very smartly you can distribute leads to your sales executive automatically. The display tools that are by default in the software simplifies your sales force to manage current and previous account details, activities, and opportunities. You can easily report and graphs give access to sales team to real-time data for immediate analysis and evaluation.
  • Automation of Marketing: With the simple and strong marketing tools it becomes very easy for you to schedule and track marketing activities within a campaigning programme. Entire details of a campaign and the results are visible.
  • Automation of Customer Care: In the competitive market of today‚Äôs time you must know the tactics to retain your clients which is considered to be an important success factor of your business. This software is stuffed with Customer Care tools that provide a complete picture of the customer data to the team.  The customer data comprise of purchases; escalation and call history; support cases; e-mail; sales opportunities etc. The software enables your team to provide efficient and personalized customer service.
  • MS Outlook Integration: Sage CRM is tightly integrated with Microsoft Outlook and Exchange. Changes made in Outlook are synchronized to ensure they are appropriately reflected in Sage CRM.
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