Unable to Open QuickBooks Pro 10 After Update Windows 10

QuickBooks pro tool used to excel the work such as payment management, bill payment, etc., when trying to update occurs an error. The primary cause of Unable to open QuickBooks pro 10 update error in Windows 10 is when vital files are damaged or corrupted.

With Intuit providing excellent business solutions, QuickBooks Pro is an exceptional revolution as it helps small and medium sized businesses to excel in the accounting work like managing payment, making payments and paying bills. Other than this, there are other advantages too.

What if it needs specific system requirement? Yes that’s true, sometimes the software might not want to run for several reasons that QuickBooks thinks can hamper the data and the system.

Causes of The Error

The inability of QB to work with Windows 10 or later version can be for the reasons as stated below-

  • QuickBooks is not updated
  • You may have spell check problem which is a minor one yet can be very important at times
  • Programs lock up automatically when QB doesn’t respond for long
  • Certain integrated features of QB like Shopify and others may not work as compatibility is yet to be checked
  • There can be certain damage to the Windows software
  • Corruption in the hard drive may be another reason for the issue
  • There can be a damaged or missing QBWUSER.INI file

The symptoms relating to the use of QuickBooks Pro with Windows 10 can be many. To name a few can be screen loops with company operations and you might not be able to open point of sale of the company files.

Before know what should be done in order to solve the problem, it is important that we know what the updates that have come with Windows 10 are?

  • There is a new Start menu that looks more like the windows 7’s
  • You will find virtual desktop as a new addition
  • There is an updated and new version of .NET framework which is 4.6
  • Browser has also undergone change and the new result is EDGE. You will still have the option to use the older ones like Internet Explorer

How to Fix Not Responding QuickBooks Pro 10 After Update Windows 10

With new updates, it is quite obvious that the old QuickBooks wouldn’t work too as there can be compatibility issue. If it happens to you that you have trying to use QB and yet it crashes, you can try the steps below and get it fixed-

Currently, the latest version of QB available is QuickBooks 2016, so people kindly update to 2016 so that you avoid any problem arising out of compatibility in future.

The QB users can upgrade to QuickBooks 2016 following the steps mentioned below-

  • QuickBooks 2015 and QuickBooks 2016 R1 to R6– To make your QuickBooks of this version work smoothly on the new update 2016 R7, make sure that you have .NET Framework enabled on your system because otherwise this feature is disabled by default by Microsoft. You need to open Start menu and then type Turn Windows feature ON or OFF. Now click on Turn Windows feature ON or OFF. After this, you will see an option to enable .NET Framework 3.5. If it is enabled, that is cool and if not click on Turn ON. Now reboot the system. On the other hand if it is already enabled, you can skip the method
  • QuickBooks 2014 and earlier– In order to upgrade to QuickBooks 2016 R7, make sure to have the requirements as stated by Intuit. The operating system should be upgraded to Windows 10, you need to have all the editions including 64 bit, there should be hardware and software compatibility too. Firewall and ant-virus too should be compatible.

Points to Remember

Now that you have taken the decision of upgrading to QuickBooks 2016, there are things you need to keep in mind.

  • You need to be signed in as an administrator to update the file otherwise you won’t be able to get it fixed
  • It is advisable that the upgrade is not done over a network. It will avoid the chances of your file being damaged
  • As upgraded version of QuickBooks will not open in the earlier versions of Windows, make sure that the Windows is updated to Windows 10
  • Enterprise files cannot be converted to QuickBooks pro
  • It is mandatory that you verify the data file and in case the verification fails, use the Qbwin.log file to locate and resolve the issue

Unable to Use QuickBooks 2011 in Windows 10

Quick Steps to Upgrade to QuickBooks Pro

  • Launch the new version of QuickBooks and then choose File>Restore Company File
  • Now click Open Company File and then click Next
  • Browse to your data file and click Open
  • You will be redirected to Move Company File after which you can follow the given instructions
  • On the Update Company File for Newer Version, read the details
  • Now update it
  • The message” You are about to open Company File using Newer Version of QuickBooks, do you want to continue?” will appear. You need to click on Yes
  • Once the file is updated, search for the file through the hard drive by typing .QBW files. While you are doing the search, it is important that you include all the hidden files and folders in the search field

Now you have successful upgrader to the newer version of QuickBooks with all the new features included. Have fun incorporating Windows 10 and QB by having a seamless experience.

Be patient while following the steps as it may be time con summing but the result is worth the wait.

  • In the first step, download & install the QuickBooks Repair tool from the intuit website
  • Then, save the downloaded file in the local folder 
  • Now, you have to close all running program and install this tool 
  • Scan processing  takes little time to find and repair the damaged issues
  • Once your issue is fixed, then restart your system to track your business accountancy again

Sometimes installed anti-virus might be blocking you from running any online software because of security issues. To fix it, go with the below-mentioned guidelines 

  • First of all, restart your device 
  • Update the upgraded configurations 
  • If this error still appears on your screen, then turn off your antivirus activation mode
  • Go to the INI file and hit the right-click on it 
  • Choose the “Rename” option
  • And then, rename the QBWUSER.INI record removes the rundown before you going to open the company file
  • Then, delete the name of the entitlement DataStore.ECML file
  • Follow on-screen guidelines to start the program and to open the test company file
  • In the first step, hit the Window + E key simultaneously from your keyboard
  • Then, a new window will appear on your screen 
  • Now, you have to locate the data files with the .qbw extension
  • After finding the file, hit the right-click on it  
  • Select the “Copy” option 
  • Open the C:\ Drive and then create a new folder 
  • Rename the folder as the QBTEST
  • Go to the QBTEST folder and paste that copied file 
  • Hold your click on the CTRL key and QuickBooks will appear on your screen 
  • From the available preferences, enter your click on the “Restore an Existing Company”
  • To view the final results, open your QBTEST folder and check whether the issue is resolved or not

If all the given solutions are unable to fix this error, then switch to the re-installation process. To find better results utilize the QuickBooks clean install tool.

Know more about some common issues that you might be facing in your QuickBooks Desktop

QuickBooks Not working QuickBooks Installation Error QB has stopped working in multiuser 
QuickBooks Won’t OpenQuickBooks Sync Manager not workingQuickBooks Back Not Working
QuickBooks has stopped working QB multi-user Mode Not working QuickBooks Freezing Up
QuickBooks is Not online QuickBooks Not Opening QuickBooks Not responding
Need Professional Help?

If you get stuck anywhere in the process, feel free to get in touch with AccountingErrors QuickBooks Technical Support Team, Which is available 24/7 on 📞.


  1. What are the significant causes of QuickBooks won’t open error?

    💠 When there is a long company file name exceeding the given limit
    💠 Damaged hard drive
    💠 Improper installation
    💠 Missing QBWUSER.INI file
    💠 An outdated Operating system causes the update error.

  2. What are the primary symptoms of QuickBooks that do not start errors?

    💠 QuickBooks sudden freeze while executing the same applications
    💠 System periodically freezes
    💠 Company file fails to open in QuickBooks.
    💠 System responds slowly

  3. How can I rename the QBWUSER.INI file in QuickBooks?

    Renaming or deleting the QBUSER.INI file is used to delete all the saved information in the existing opened files.

    Here are the steps:

    💠 Firstly press the Windows + E button altogether
    💠 After that, below the organize option on the top left corner, hit on the folder, and click on search options
    💠 Hit on the View tab
    💠 Under the Advanced Setting
    💠 Choose the Hidden Hides and Folders tab
    💠 Select the show hidden file & folders option
    💠 Click OK button
    💠 Once done, locate My computer
    💠 Click C: drive >> Documents >> [your username] >> Local settings >> Application data >> Intuit >> QuickBooks
    💠 Now give a right-click on the QBWUSER.INI file 
    💠 Click on the delete button and then hit on the rename option

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